Privacy Policy
At GlobalDefenderTech LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: January 15, 2025
Introduction
GlobalDefenderTech LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our services, or interact with us, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all information collected through our website, mobile applications, services, and any related services, sales, marketing, or events (collectively, the "Services").
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms or email
- Request information about our services
- Subscribe to our newsletters or communications
- Engage with us on social media platforms
- Participate in surveys or feedback requests
Technical Information
We automatically collect certain information when you visit our website, including:
- IP address and location data
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies
Business Information
When you engage our services, we may collect:
- Company name and business details
- Project requirements and specifications
- Technical infrastructure information
- Security assessment data
- Communication records and project documentation
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide and maintain our services
- Process and respond to inquiries
- Deliver technical support
- Manage client relationships
Communication
- Send service-related notifications
- Provide security updates and alerts
- Share relevant industry insights
- Respond to customer service requests
Improvement
- Analyze website usage and performance
- Enhance user experience
- Develop new features and services
- Conduct research and analytics
Legal Compliance
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes and legal issues
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Authorized Disclosures
- Service Providers: Trusted third-party vendors who assist in operating our website and conducting business
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Protection: To protect our rights, property, or safety, or that of our users
- Consent: When you have given explicit consent for specific sharing
All third-party service providers are contractually bound to protect your information and use it only for the specific purposes we authorize.
Data Security
As a security-focused technology company, we implement industry-leading measures to protect your personal information:
Technical Safeguards
- • End-to-end encryption for data transmission
- • Secure data storage with encryption at rest
- • Multi-factor authentication systems
- • Regular security audits and penetration testing
- • Intrusion detection and monitoring systems
Operational Safeguards
- • Access controls and role-based permissions
- • Employee training on data protection
- • Incident response and breach notification procedures
- • Regular backup and disaster recovery testing
- • Compliance with industry security standards
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
Request access to your personal data and receive a copy in a structured, machine-readable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information we hold about you.
Deletion
Request deletion of your personal data, subject to certain legal and contractual obligations.
Restriction and Objection
Request restriction of processing or object to certain uses of your personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant content and advertisements
International Data Transfers
As a global technology company, we may transfer your personal information to countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Certification schemes and codes of conduct
- Your explicit consent for specific transfers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Contact Information: 3 years after last contact
- Service Data: Duration of service relationship plus 7 years
- Marketing Data: Until you unsubscribe or object
- Legal Records: As required by applicable law
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy policy, your personal data, or would like to exercise your privacy rights, please contact us:
Support Department
Email: support@globaldefendertech.com
Phone: +1 (501) 943-5625
Response time: Within 30 days
Mailing Address
GlobalDefenderTech LLC
Attn: Support Department
1209 Mountain Road Pl Ne Ste N
Albuquerque, NM 87110
United States